Hail King Professional Roofing LLC (“HailKing Professionals,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website and business communications, how we use it, and the choices available to you.
Information we collect
- Contact and service-request information you provide, such as your name, telephone number, email address, property or service details, and messages.
- Communication records and preferences, including employee consent records and opt-out requests for the Hail King Lead Alerts SMS program.
- Limited technical and security information generated when you use the website, such as browser, device, request, and fraud-prevention data.
How we use information
- Respond to inquiries, schedule inspections, provide requested services, and communicate about active projects.
- Route website leads to authorized staff and send internal missed-lead alerts to employees who have opted in.
- Operate, secure, troubleshoot, and improve our website and business systems.
- Maintain records and comply with applicable legal obligations.
How information is shared
We may share information with service providers that help us operate our website, communications, scheduling, hosting, security, and customer-service systems. They may use the information only to perform services for us or as required by law.
We do not sell or rent personal information. Mobile information, text-message opt-in data, and consent records will not be shared with third parties or affiliates for marketing or promotional purposes.
SMS choices
The Hail King Lead Alerts program is limited to authorized employees who affirmatively opt in. Participants may reply STOP to end messages or HELP for assistance. See our SMS Terms for program details.
Retention and security
We keep information only as long as reasonably necessary for the purposes described above, including service, security, recordkeeping, and legal requirements. We use administrative and technical safeguards designed to protect information, but no method of storage or transmission is completely secure.
Your choices
You may ask us to correct or delete information where applicable, or withdraw a communication preference, by contacting us. We may retain limited records when required for security, legal compliance, or documented opt-out requests.
Contact us
Hail King Professional Roofing LLC
1900 Industrial Blvd Ste 200, Colleyville, TX 76034
info@hailkingpros.com
(682) 235-2880